Exceed Technologies, Incorporated is looking for Network/Dispatch Consultants with Tier 1 and Tier 2 Skills for openings at their Columbus, Mississippi location.
Tier 1 and Tier 2 Consultants are responsible for providing superior customer service in responding to and troubleshooting advanced customer technology related issues. This is a full-time position.
Technical Skills Required:
- Valid driver’s license and automobile insurance
- Experience dealing with WAN technologies including T1, ADSL, Broadband, Wireless, and Cable
- Experience dealing with various PC and Server Operating Systems
- Experience with remote administration of computers/servers/networks and/or phone support
- Ability to conduct research into a wide range of computing issues
Additional Technical Skills in the Following Will Be Considered a Plus:
- Experience with Avaya or Samsung phone systems
- Experience with Apple products
- Installation of Wireless Networks
- Minimum A+ certification and 2 years’ experience in information technology related field
- Minimum associates degree in applied science or equivalent
- Networking Experience with network and hardware repair, troubleshooting in a network environment, network design, and operations/concepts of VPN technologies
General Skills Required:
- Ability to work well with co-workers
- General problem solving and diagnostic skills
- Good oral and written communication skills
- Ability to provide superior customer service
- Self-motivated, dependable, professional, and able to handle multiple tasks
The positions offer a competitive salary and benefits (group health, supplemental insurance, Simple IRA, paid vacation, and more). Interested individuals should submit their current resume to firstname.lastname@example.org or go Careers and complete the Apply Now section.